StayNtouc + Checkmate

Comparing StayNtouch & Checkmate mobile apps

Checkmate

What is checkmate ? It is a communication platform for delivering guest service.

What are their services ?

- Mobile check in

- In-stay conversations

- Room-ready notification

- Welcome text message

- Collect guest feedback in real time

- Real-time service recovery

- Room upgrade

- Learn about the client before he arrives (when he will come, if he is a VIP client)

Clients : Radisson Blu, Carlson Rezidor...

StayNtouch :

- Provides a mobile PMS called Rover (can overlay the existing PMS)

- Provides a channel management system and help to connect with distributors

- A very user friendly app (reduce 80% training time)

What are their services ?

- Guest service and housekeeping have mobile access to PMS via a touch-optimized interface.

- Guests can self check-in and out, view room bill and receive upgrade promotions.

- StayNTouch dramatically streamlines operations and increases margins, and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

Clients : MGM Resorts International

Comparison :  

StayNtouch provides a mobile booking engine and channel manager to the hotel when Checkmate focuses on the communication with its communication plateform for guest service.

The big difference is that the hotel using checkmate will be more efficient in collecting preferences of the guests and tries to interact digitally but directly with them when StayNtouch will more focuses on the guest service processes and collecting automatically data.